How can I request refund for the items purchased using We buy and ship service?

Modified on: Fri, Jul 30, 2021 at 11:30 AM

If you would like to return a package that has been ordered and delivered by DELIVERED, please contact with your Suite number and Buy ID. Our support team will check if the items can be returned and get you return quotation. Please note that return is available within the 7~14 days from the date of receipt.

There's a US$10 Return handling fee and return shipping fee (if it is not covered by supplier) for return arrangement.