What is the difference between Consolidation and Repack, and how do I request one?

Modified on: Wed, Jun 9, 2021 at 5:32 PM



Consolidation: We combine multiple packages into one box. This will minimize the dimensional weight of your package and cuts the shipping costs. Basic bubble wrapping will be included.


 

1. How to request a Consolidation:




Repackage: Instead of selecting multiple packages, you select just one and then click the "Repackage" button. The request will go to the warehouse, where the packers will pack your items into a smaller box or a bubble-mailer.



2. How to request a repack:




Once a package has been repackaged, you cannot consolidate or repackage it with other packages. By the same token, you cannot add additional packages to a consolidation once it has been completed.

If you request a Repackage for fragile items, our packers will use their best judgement on the safest way to pack the items. This may require that they use a box, rather than a bubble-mailer. If you specifically request a bubble-mailer we will use one, but we can't be responsible for items damaged in transit.